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Golan Group crisis management and operations
continuity specialists design the right solutions by
taking a specific, three-step approach to creating effective
crisis management recovery plans. This proven methodology
addresses the specific functions and procedures of any
business operation, saving time and money in the development,
implementation and maintenance of customized crisis
management action plans.
The first step is to conduct a detailed initial assessment
existing operations and review any existing contingency
plans, determine business risks and vulnerabilities
and identify critical functions and resources. Our professionals
interview key managers to determine the right project
priorities. At the conclusion we present our detailed
findings and specific recommendations to top management
to ensure they understand and are committed to the process
before planning begins.
Based on the results of the assessment process, we
tailor a totally integrated response and recovery strategy
to the unique requirements of the specific organization.
Our goal is to facilitate the creation of procedures
to expedite resumption of business operations during
and after any form of disaster. In the development of
an individual action plan, we define the roles and responsibilities
of personnel at all levels, including executives and
key staff, response teams, and all departments and facilities.
We determine temporary work site requirements, design
the emergency operations center, and identify appropriate
vendor solutions for all business vulnerabilities. Lastly,
we develop and conduct workshops and training programs
to guide participants through all aspects of the plan.
At Golan Group we understand that even the best documented
plans are only effective when executed accurately and
efficiently. The last step of our involvement in continuity
planning is perhaps the most critical - testing the
plan so all employees are familiar with their roles.
This includes both emergency response activities, such
as evacuation and take-cover drills, and business recovery
components, such as tabletop exercises with key executives
and departments. Evaluating information flow in the
emergency operations center and quick restoration of
critical systems and telecommunications are other essential
plan components that must be tested in advance. The
result is a proven crisis management plan designed for
multiple crisis resolution.
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